There are lots of ways you can become involved, including joining your local GP Practice Patient Participation Group (PPG). We actively engage with all PPGs in Wigan Borough. This includes listening and asking questions.
PPGs work with their GP Practice to help improve the service that patients get. Working with the GP Practice is their main purpose, but they also help us understand what patients need, want and think about services, from broad topics like quality, to specific issues like A&E attendance or how we treat conditions like asthma.
To join your local PPG and start having your voice heard, speak to the Practice Manager at your GP surgery.
To find out more about PPGs in Wigan, watch this video:
To help us make sure we can continually engage with patients across the Borough, we work with PPGs regularly. Every other month, we invite the Chairs of PPGs to a meeting in their local area to discuss things that affect that area and CCG services. These chairs (and members) are then invited to our Patients' Forum (every other month), to discuss the higher level strategic work of the CCG, and to bring together ideas, best practice and concerns. Once a quarter, members of the Patient Forum take it in turn to present with our Engagement leads to our Governing Body on the engagement activities and the work of Patient Forum.
In recent years, we have started holding an Annual PPG Conference. The conference brings together patients and practice staff from PPGs to discuss a particular topic, share best practice and ideas, and help each other.
In 2016, we held a specific Patient Forum Development Session:
Papers to come
We hold Spotlight Sessions on particular topics. These topics are normally asked for by our Patient Forum members. Any member of the public or voluntary sector can attend, but we target them at PPGs. Spotlight Sessions are 2hour events focusing on one topic in detail. They usually take the format of a presentation followed by a Q&A, but sometimes there are table top exercises.
Primary Care (GP Services)
Share to Care
Share to Care and Fair Processing
Heart of Wigan (Population Health)