Wigan Borough Clinical Commissioning Group is the statutory body responsible for commissioning local health services in Ashton, Leigh and Wigan.

Contact us on 01942 482711 or public@wiganboroughccg.nhs.uk

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What are your rights over your personal data?

You have the following rights over your data we hold.

Right of Access

You are entitled you to view/ ask for a copy of the information the CCG hold about you this is known as a Subject Access Request. We request that you provide this in writing / email to us with identification and provide adequate information to help us process your request.  If we need further information, we will ask you to provide this.

There is no charge (subject to exemptions) to have a copy of the information held about you.

The CCG hold a limited amount of healthcare data as detailed above.  To request access to GP records, please contact your GP practice and to request access to hospital records, please contact the hospital you attended for treatment / care.

You should also be aware that in certain circumstances, your right to see some details in your health records held by the CCG may be withheld.  This may be because releasing the information could cause serious harm to your physical or mental health or if there is 3rd party information that cannot be released.

To request a copy of or request access to information we hold about you and / or to request information to be corrected if it is inaccurate, please contact:

The WBCCG Subject Access Request (SAR) Lead at:

NHS Wigan Borough CCG (Governance Team) - Wigan Life Centre / College Avenue / Wigan / WN1 1NJ

Or Email: governance.team@wiganboroughccg.nhs.uk

Requests are handled in line with our Subject Access Requests (SAR) Procedure and you can use the Subject Access Request form to make your request

https://www.wiganboroughccg.nhs.uk/here-to-help/protecting-your-information

If posted, please ensure it is marked to the private and confidential and addressed to the CCG Subject Access Request (SAR) Lead.

Right to Rectification

The correction of personal data when incorrect, out of date or incomplete which must be acted upon within 1 calendar month of receipt of such request.  Please ensure the CCG has the correct contact details for you. 

Right to Erasure (‘forgotten’)

Only if we have your explicit consent for any processing we do, you have the right to withdraw that consent at any time and have the right to request this data to be deleted / erased.  Please note this will not apply where healthcare data is processed.

Right to Data Portability

Only if we have your explicit consent for any processing we do, you have the right to have data provided to you in a format you have requested such as an excel spreadsheet, csv file.

Right not to be subject to a decision based solely on automated processing

The CCG do not process data using this method, so this right will not apply to our data processing activities

Right to restriction of processing

You have the right to restrict data processing by the CCG where you are contesting the accuracy of personal data, where the CCG no longer requires your data and where you have objected to the processing of data (see below).

Right to object to processing

You have the right to object to processing. However please note if we can demonstrate compelling legitimate grounds which outweighs the interest of you then processing can continue.  If we didn’t process any information about you and your health care (where the CCG process health data) it would be very difficult for us to care and treat you.

Objections to processing for secondary care purposes

The NHS Constitution states that "You have the right to request that your confidential information is not used beyond your own care and treatment and to have your objections considered".

In line with this there are choices you can make about how your information is used, and you can choose to opt out of your information being shared or used for any purpose beyond providing your care. Please note that choosing not to share your information may have an impact on your care and by sharing your information you can help to improve NHS services and the experience of treatment and care for all patients.

Information directly collected by the CCG

If you wish for the CCG to stop processing information about you (in any of the ways detailed above) please contact the CCG on:

Email: governance.team@wiganboroughccg.nhs.uk

Or you can use the “Contact Us” page on the WBCCG website at the link below:

https://www.wiganboroughccg.nhs.uk/your-ccg/contact-us

(Please note this email account is accessed by a number of personnel therefore consider the information provided when contacting and please state that the email is for the Caldicott Guardian of WBCCG).

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