Shape Your NHS Training Programme 

 In 2018 we were excited to launch our Shape Your NHS FREE training programme. 

The training is for:

• members of our Shape Your NHS Community
• Patient Participation Group (PPG) members
• voluntary community sector staff or volunteers
• local residents and patients 

 All training sessions are FREE to attend. You can pick and choose which courses you fancy, there is no obligation to attend them all. In 2018 we delivered:

• Social Media
• Understanding the Local NHS
• Deaf Awareness
• Autism Friends
• Dementia Friends
• Minute Taking
• Chairing a meeting & committee skills
• Different ways to get people involved
• Medicines Waste

You can find more information about these sessions further below.

 

Upcoming Training

We are currently in the process of setting up our full list of training sessions for 2019, but so far we have:

Different ways to engage with people	This will cover: - Sharing ideas and techniques to get people involved. - Looking at some case studies where involvement has been done successfully. - How people can go about gathering the views of the practice population.	Tuesday 5th February 2019, 6 – 7.30pm Sunshine House, (Annex 1) Wellington Street, Wigan, WN1 3SA	Click here to book online.
Introduction to Minute Taking	This will give people a broad overview of how to take effective minutes or notes at a meeting. It will also cover how to prepare for the meeting and what to do afterwards.	Tuesday 26th March 2019, 2 - 4pm Ashton Leisure Centre, Old Road, Ashton WN4 9TP	Click here to book online.

 We will post more information here as we set more sessions up in 2019.

  

Feedback from Training Sessions

The document below outlines the training sessions we delivered in 2018.

 

1. Minute Taking

A copy of the training presentation is below:

Who’s attended?

We’ve delivered this training course twice. We’ve had a range of attendees; people with no experience of taking minutes and people looking for a refresher. We’ve helped people who need to take minutes for their GP patient participation group or other community groups.

What did they think?

The training has evaluated well and people have gained some practical skills to use in their volunteering roles.

     “It was a good session…”

 

2. Social Media

A copy of the training presentation is below:

Who’s attended?

We’ve been joined by a range of people on this course. Some people have had experience of using social media and some complete beginners. Whilst some attendees just wanted to understand what social media was all about, others wanted to think about how they could start to use social media to engage with more people. We’ve offered support to any patient participation groups and GP practices who want to start using social media to engage with more people.

What did they think?

It’s given people a really good overview of social media. It has started to get people thinking differently about what engagement means and how it can be done differently.

     “Session was very good introduction and I am much more enlightened about the scope of potential uses for social media...”

 

3. Introducing the Local NHS

A copy of the training presentation is below:

Who’s attended?

We’ve been joined on this session by people who are new to volunteering in the NHS and others who have been involved for a while but wanted a refresher. People have had a whole host of backgrounds and interests and wanted to know more about how the NHS works in Wigan Borough.

What did they think?

The training session has also evaluated well.

      “As a new member of the PPG I found the session to be valuable. It has given me more insight into the wider picture of the CCG and the services provided. I particularly valued how the speakers give each person a voice.”

      “Excellent – relaxed atmosphere”

 

4. Different ways to get people involved 

A copy of the training presentation is below:

Who’s attended?

We’ve had a range of volunteers, patient participation group members and Healthwatch volunteers. Some people are new to volunteering in the NHS and others have more experience. Most people who’ve attended have wanted to get some ideas on how to get their patient group working more effectively and thinking outside the box.

What did they think?

This training has evaluated really well. People have enjoyed hearing the different case studies and thinking about how they could apply it to their group.

     “It’s been good to share ideas”

     “Very well presented and involvement of all participants”

 

5. Medicines Waste

Who’s attended?

This training has been attended by patient participation group and members of the public who are interested in medicines waste. They have been looking for information about the amount of medicines waste in the Borough and how people can play a part in tackling the issue.

What did they think?

The session has evaluated well and people have been able to take campaign resources back to their own GP practices and community.

 

6. Chairing a meeting and committee skills

Who’s attended?

This session has been attended by people who currently chair or may wish to chair a meeting on a voluntary basis, for example a patient participation group. Some people have had more experience than others.

What did they think?

The session has evaluated well and given people practical skills to use in their own volunteering roles.

     “This training was excellent and should be repeated at regular intervals”

 

7. Autism Friends

Who’s attended?

This session has been attended by a range of people, volunteers, public and staff who wanted to know more about Autism and become an Autism Friend.

What did they think?

We’ve had really great feedback about this session in particular about the delivery of the session by someone with Autism. The session has increased awareness amongst people about Autism and how to communicate better.

 

8. Dementia Friends

Who’s attended?

This session has been attended by a range of people, volunteers, public and staff who wanted to know more about Dementia and become a Dementia Friend.

What did they think?

This training has evaluated well. It is very informative and helps you to understand and communicate more effectively with someone with Dementia.

 

9. Deaf Awareness

Who’s attended?

This session has been attended by a range of people, volunteers, public and staff who wanted to know more about what it’s like to be deaf.

What did they think?

We’ve had really great feedback about this session in particular about the delivery of the session by someone who is deaf. The session has increased awareness about what is like being deaf and some of the barriers they face when accessing services. People have been able to take things back to their GP practice to help people.

 

Any suggestions?

If you have any ideas or suggestions for the training programme please get in touch! You can contact us on 01942 482711 or shapeyournhs@wiganboroughccg.nhs.uk

 

Accessible Information

If you would like any of this information in a different format (such as Large Print, Audio, Easy Read or Braille) or a different language, please call us on 01942 482711 or email shapeyournhs@wiganboroughccg.nhs.uk.