Wigan Borough Clinical Commissioning Group is the statutory body responsible for commissioning local health services in Ashton, Leigh and Wigan.

Contact us on 01942 482711 or public@wiganboroughccg.nhs.uk


Website No Longer Being Updated

Great news, we have a new website with even more information on local NHS services at www.healthierwigan.nhs.uk.

From 4th November 2019, this website is no longer being updated, so visit our new website
to get the latest information.

If you are looking for archived information on this site you can dismiss this popup by
using the close icon on the top right of the page.

Article Index


Dr KK Chan & Elmfield Surgery (Atherton) engagement work


What happened?

Dr K K Chan owns two practices in Atherton; Church Street & Elmfield Surgery in Atherton Health Centre. Dr K K Chan and his team have been considering whether to apply to merge both practices with patients still being able to access both locations as they do now.

Throughout March 2018 we supported the practice team to speak to patients about this idea. The engagement work included:

  • Meeting with the Patient Participation Groups
  • Spending time chatting to patients in the waiting rooms
  • A leaflet and survey that was handed out to patients who came in to the practices


What difference did people make?

The engagement report can be found below:

Overall, patients were positive about the proposed change to merge practices. Patients felt that being able to access services across both practices would be a good thing and could see benefits for the back office functions.

There were a few minor concerns for example about the appointment system and telephones. The practice responded to these concerns at the end of the engagement report.


What’s next?

The feedback from patients was considered when the practice formally applied to merge the practices. The CCG approved the decision and will be working with Dr K K Chan and his team to implement this change.


1000 characters left
Add files

Login Form