We work closely with our patient groups and spend time out in the community talking to the public. Here you can find out more about some of this work and where it is up to.
Annual Engagement Report
Each year we produce a patient and public engagement report that outlines what we have achieved in that year.
Ongoing Engagement Work
For information on specific pieces of engagement work, please see the reports below.
Contributing to the CCG Commissioning Strategy
We think that everyone in our Borough should get the best quality health and social care services possible and we know that this doesn’t always happen. Our NHS was planned in the 1950s. We need to redesign it around the needs and lives of people today. We must work together with our partners and our residents to do this. During this engagement activity we spoke to local people about what was important to them and what they felt needed to change.
We asked patients and the public what good quality joined-up care means to them.
Primary Care Access & Transformation
The CCG has been working with GP Practices and patients to consider how local GP services can better meet changing public needs.
One of the service redesigns the CCG has been working on is Diabetes. Patients who use the services have worked closely with us to ensure we change services in the right way.
How we can better help our patients with mental health needs is currently under review. Working with a patient reference group, a new joint Mental Health Strategy has been developed and new services will be procured. This piece of work is ongoing.
One of the service redesigns the CCG has been working on is Dermatology. This piece of work is ongoing and patients who use the services are working with us to help us make the right choices.
Out of Hours
Out of Hours GP services are currently under review.